Shipping Policy

*Last updated: [09/02/2023]*

At Epicplacess, we are dedicated to providing a seamless and reliable shopping experience for our customers. This Shipping Policy outlines essential information about our shipping practices to help you understand how we process and deliver your orders.

Order Processing

- Orders are typically processed within [number of business days] business days after payment verification.
- Please note that processing times may vary during peak seasons or special promotions.

Shipping Methods:

We offer several shipping options to cater to your needs:

- **Standard Shipping:** Estimated delivery within [number of business days] business days.
- **Expedited Shipping:** Estimated delivery within [number of business days] business days.
- **International Shipping:** We proudly serve customers worldwide. International shipping times may vary based on location and customs clearance.

Shipping Fees

Shipping fees are calculated based on several factors, including the destination, shipping method, and the weight of your order. You can review the shipping costs during the checkout process before finalizing your purchase.

Tracking Your Order

- Once your order ships, you will receive a shipping confirmation email containing a tracking number.
- You can use this tracking number to monitor the status and progress of your shipment in real-time.

Delivery Estimates:

- Shipping times are estimates and not guaranteed. Actual delivery times may vary depending on various factors, including shipping method, destination, and unforeseen circumstances.
- We strive to provide accurate delivery estimates during the checkout process to help you plan accordingly.

**6. International Shipping:**

For international orders, please be aware of any customs duties, taxes, or import fees that may apply. These fees are the responsibility of the recipient and are not included in the product or shipping costs.

Shipping Address:

- Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders delivered to incorrect or incomplete addresses.
- If you need to make changes to your shipping address after placing an order, please contact our customer support team as soon as possible. Address changes may be accommodated if your order has not yet shipped.

Shipping Delays:

While we make every effort to ensure timely delivery, we are not responsible for shipping delays caused by external factors, such as weather conditions, customs clearance, or Shipping policy carrier-related issues.

 

Contact Us:

 

If you have any questions or require further information about our shipping practices, please do not hesitate to reach out to our customer support team. We are here to assist you.

 

Shipping Policy:

 

At Epicplacess, we value your satisfaction, and our Shipping Policy is designed to provide clarity and transparency about our shipping processes. Thank you for choosing us for your fashion needs, and we look forward to serving you.

Returns Policy for Epicplacess:

At Epicplacess, we strive to ensure that your shopping experience is as smooth and enjoyable as possible. If for any reason you are not completely satisfied with your purchase, we are here to assist you with our Returns Policy.

Eligibility for Returns Policy

We accept returns within 30 days from the date of purchase. To be eligible for a return, your item must be unused, in the same condition as when you received it, and in its original packaging. Please ensure that all tags and labels remain attached.

Initiating a Return:

To initiate a return, please follow these steps:

- Contact our customer support team through the provided channels on our website. Inform us of your intention to return the item and provide your order details.
- Our team will guide you through the return process, including providing you with a return authorization (RA) number if necessary.

Return Shipping:

Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part, such as sending you the wrong item or a defective product. We recommend using a trackable shipping service to ensure that your return is received.

Refunds:

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment. Please allow a reasonable processing time for the refund to reflect in your account.

Exchanges:

If you wish to exchange an item, please contact our customer support team. We will assist you in processing the exchange and ensure that the replacement item is shipped to you promptly.

Exceptions:

Please note that certain items, such as personalized or custom-made products, may not be eligible for returns unless they are defective or damaged.

Contact Us:

If you have any questions or need further assistance regarding our Returns Policy, please do not hesitate to reach out to our customer support team. We are here to provide the support and information you require to ensure a smooth return process.

At Epicplacess, we value your satisfaction, and our Returns Policy is designed to make your shopping experience worry-free. Thank you for choosing us for your fashion needs, and we look forward to assisting you with any returns or exchanges you may need to Contact Us